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PROD-07
COMMUNICATIONS · MULTILINGUAL
ChatBox123.
Real-time multilingual messaging for support teams. 70+ languages, instant translation, message templates, and workflow automation. The agent types in their language; the customer reads in theirs.
- LANGUAGES SUPPORTED
- 70+
- AVAILABLE ON
- Web, iOS & Android
- BUILT FOR
- Support & operations
- OPEN
- chatbox123.com →
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FEAT
What it does.
Real-time bidirectional translation
Agent and customer each see the conversation in their own language. Latency under a second.
Message templates
Reusable answers in the agent's language. Translated on send. Maintained centrally.
Workflow automation
Auto-route by language, escalate by sentiment, attach context from your CRM.
Mobile and web
Agents on web, customers in any browser or via iOS/Android. Same conversation thread.
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FOR
Built for.
Customer support teams
Agents in one country, customers in 30. Hire for empathy, not for language headcount.
Hospitality / travel
Guests arriving from anywhere expect to be helped in their language.
Cross-border e-commerce
Pre-purchase questions arrive in a dozen languages. Answering them in-language stops the drop-off before checkout.
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WHY
Why we built it.
A hospitality client had English-speaking agents and guests in 30 languages. The off-the-shelf tools were either weak at translation or not optimized for the support flow.
So we built ChatBox123 for one specific pattern: an English-speaking agent and customers in any language. Low latency, message templates, workflow automation, and language detection on first contact. It has since grown past support into order management and outbound messaging.
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DETAILS
Details.
- Languages70+ · NEURAL TRANSLATION
- PlatformWEB · iOS · ANDROID
- PricingSEE CHATBOX123.COM/PRICES
- Live productCHATBOX123.COM
- IntegrationsEMAIL · WEBHOOKS · CRM (ON REQUEST)
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NEXT
Multilingual support without hiring 30 native speakers.
Stand it up in your help center this week. Or have us run the integration.