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BLOG
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BLOG
PMO · DASHBOARD · 5 MIN READ
KPIs a PMO actually needs.
Three categories. Eight metrics total. Anything more is dashboard theater. Built around what executives ask, not what tools can graph.
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RELY
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RELY
Reliability KPIs.
- 01 · Sprint commitment hit rateCOMMITTED ITEMS COMPLETED %
- 02 · Carryover ratioNOT-DONE / COMMITTED
- 03 · Forecast accuracyFORECAST P50 VS ACTUAL
These answer "can we trust the dates this org commits to?" Track at portfolio and at team level. Big variance between teams is the most actionable insight here.
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FLOW
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FLOW
Flow health KPIs.
- 04 · Cycle time p75FLOW SPEED
- 05 · WIP per engineerFOCUS LEVEL
- 06 · Bug-fix work shareQUALITY DEBT TREND
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RISK
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RISK
Risk KPIs.
- 07 · Open blocker ageOLDEST · MEDIAN
- 08 · Scope churn rateADD/REMOVE / SPRINT
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SKIP
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SKIP
What to leave off.
Story-points-per-sprint. Velocity is internally useful, externally noisy. Don't roll it up to portfolio.
Lines of code. Don't.
Code coverage. Useful for engineering hygiene; meaningless to a PMO. Different audience.
"Health" rollups with green/yellow/red bubbles. The rollup loses the signal that mattered. Show the actual numbers.
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RELATED
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RELATED